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Don't take your existing customers for granted, or your existing customers may become someone else's new customers. If you don't treat them well, you can bet someone else will. Think of your current customers as if they were still unsold potential buyers. They deserve just as much attention as new customers do. Simple things like returning their phone calls and staying in contact after a sales will improve your chances of keeping your customers from deserting you.


  • It costs much less to keep an existing than to get a new one
  • Word of mouth is the best advertising.
  • Look after your customers and they will look after you.


Treat your customers well and give the best service, will increase customer satifaction. Customers deserve the best services you can offer, they are afterall keeping you in business.